A Payroll
Delivery Consultant is accountable for Domain Specific Knowledge
Implementation
Leadership, Client Relationship Management, Financial Management, People
Management,
MyHR functional leadership and Hewitt best practices.
Responsibility Areas
Educates associates
and clients while serving as a subject matter expert for the area
of work
Provides input on
delivery model and best practices
Supports,
leads, or
ensures the standardization of processes for implementing projects
across
all clients, in accordance with Hewitt best practices
Provides
for,
leads, identifies, and/or innovates ideas for improving the domain
specific offer and methodologies
Provides
feedback on
new products, services and projects
Supports
Operations
Execution Plans
Ensures process
documentation is current, accurate and fully supports and
understands
impacts to Service Contracts /SLA??s
Service Level
Agreements
Supports or leads
Requirements Sessions
Provides the Domain
Lead/SDM with appropriate status reports and metrics
Builds
trusting
partnerships with key stakeholders constituents both internal and
external
Works with
identified parties to assist, develop, and/or evaluate plan, budget
and
execute implementations or special projects
Provides
information or act as primary escalation point for escalations for
domain
project work
Provides
information to managers and/or acts as primary facilitator of
internal/external /UAT for HRMS/WFA processes
Understands
and/or
encourages adoption of service delivery model by challenging
requested
custom functionality and offering alternative solutions
Consult/collaborate
with internal/external focal points to ensure alignment on
priorities and
projects
Understands and/or
establishes project management controls to ensure performance
objectives
met
Provides feedback
and/or initiates corrective action plans to ensure recovery
Participate
in
suggestions and/or champions standard practices and process
improvement
opportunities
Look for
opportunities to improve operating efficiencies and process
improvements
Escalates, assess,
mitigates and/or escalates risk/opportunities, including contract
compliance, performance/delivery, adherence to Best Practices,
standardized
procedures & documentation, budget deviations
Perform
Project
Manager role for small to medium projects
Enforces
and
supports meeting/exceeding performance/quality objectives
Encourages
application of [WFA] service delivery model by challenging
requested
custom functionality and offering alternative solutions
Consults/collaborates
with internal/external focal points to ensure alignment on
priorities and
projects
Establishes
oversight processes to ensure performance objectives met
Initiates
corrective action plans to ensure recovery
Provides
overall CR
process management and leadership for assigned domain.
Provides
oversight
of execution of audit compliance for aligned domain
Qualifications
Formal Education & Certification
BA, BBA, or
BS in Business
or equivalent degree preferred
CPP
certification
preferred
Knowledge & Experience
HRMS implementation
or operational experience
Time
and Labor
experience required
HR and manager self
service tool implementation/operation (Workbrain or other Time and
Labor
application)
2 - 5+ years
professional experience in consulting or operational environment
2
years project
management experience
2 - 5 years people
management experience, especially at a leveraged-contributor level
Experience
in
leveraging a Systems Development Life Cycle framework to project
work
Six Sigma/ Lean
Management understanding
All positions require an
applicant who has accepted an offer to
undergo a background check. The checks run are based on the nature of
the
position. Background checks may include some or all of the following:
education
verification, employment verification, criminal check, Denied Restricted
Parties Lists or OFAC lists check, fingerprint verification, credit
check,
and/or drug test. By applying for a position with Hewitt Associates, you
understand that you will be required to undergo a background check
should you
be made an offer. You also understand that the offer is contingent upon
successful completion of the background check and results consistent
with
Hewitt's employment policies. You will be notified during the hiring
process
which checks are required by the position.
Hewitt is an Equal Opportunity Employer Committed to Diversity, M/F/D/V
Jobs 
